We back our work with a 30 day warranty on all repairs. No refunds/ credit can be applied to future repairs. Repairs estimate times are 4 to 6 days from time of arrival and inspected. Shipping of completed scopes ship out via your preferred shipping method. Shipping cost are included in quotes. We offer FedEx, UPS and USPS for

both local and global shipping.

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In order to initiate a return, customers must contact EndoscopeRS via email to obtain RMA (Return Merchandise Authorization) number. Please be sure to include the following information in the email.

• Reason for Return

• Part Type and Quantity

• Packing Slip/Invoice Number

• Serial Number

• Buyer Name

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Upon receiving RMA number, kindly pack the returning item in the original shipping package, if possible. Make sure the packing slip and return label are included in the package along with manuals, accessories that came with the original shipping. Please send the return package to

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EndoscopeRS, LLC

1305 Long Creek Ln.

Belton, TX 76513

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Here are Non-returnable items

• Items that are damaged after receipt, abused or improperly handled

• Items that are missing original components or have been modified

• Items that do not match the serial number

• Items without proper RMA number or have passed 30 days after receiving

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EndoscopeRS have the right to decide whether the return will be accepted based on the inspection upon arrival.

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